FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us.
Shipping
Where do you ship to?
UK, USA, Canada and Australia
How long does shipping take?
We ship with Royal mail, so once it leaves us:
For the UK it is 2-3 working days depending what you have ordered
For International it is 3-5 working days depending what you have ordered
Can I track my order?
We only send Mugs, Tumblers and character art prints tracked everything else is not. If you need the tracking number just pop us an email bookishclubuk@hotmail.com
International Duties and Taxes
Shipping, tax and other fees are not included in product price.
International buyers are responsible for shipping and any other customs fees/ import taxes
Returns
How do I return an item?
Read are refunds section. Pop us an email bookishclubuk@hotmail.com
General
What is your turnaround time?
At the moment 3 to 10 working days. We do try and get all orders out as soon as possible.
My item hasn't arrived what should i do?
Pop us a email at bookishclubuk@hotmail.com.
Sometimes orders can take longer to arrive especially International orders. Orders are not classed as long until
-25 working days after due date for International
-10 working days after due date for UK
Pre order items
All pre order items will have an estimated shipping time frame in the product description. If you order a pre order item with other items they will all be shipped together when the pre order date is ready.
If you want other items with a pre order item but don't want to wait for the pre order date then please order seperatly